Fran Baker, our community manager, does a very nice job of responding quickly when a neighbor has a question or concern. She’s respectful and responsive, and normally is able to handle the situation without involving Board members.
Fran is also very responsive when we need help. One Saturday, I stopped at the pool to find a broken water pipe above the men’s room in the pool cabana. My first move was to turn off the water. My second was to call Fran. Thanks to her quick work, we were able to have the plumbing repairs completed in time to re-open the pool at 3:00 on what turned out to be one of the hottest Saturday’s of the summer.
I really appreciate her responsiveness and efficiency, but it is also a personal pleasure to work with Fran. She’s “good people”.