HOA Services
- We work to maintain member satisfaction and goodwill, while addressing disputes.
- We house and service the systems including the software required to maintain and retain all correspondence related to overseeing the affairs of the association.
- All homeowner information maintained in the records is kept for association use, and all calls to and from association members are retained in the system database for the community records.
- We offer 9 to 5 office hours for service to homeowners and board members, as well as a 24-hour emergency telephone service in addition to 24/7 website operation and maintenance of all records.
- We enforce the association’s Covenants by conducting a regular drive-thru in the community.
- Keep and maintain records and correspondence regarding enforcement to resolve and address issues including home visits, emails, and phone calls.
- Liberty Community Management will work with the declarant or the Board to enforce Covenants, Conditions, Restrictions and Incorporate By-Laws.
- Review and maintain records of all architectural modifications.
- We will train your Board members to serve the community and provide training material for volunteers.
- Assist the association’s legal counsel if action at law becomes necessary, including maintaining and providing all documentation.
- Handling member complaints and requests for both violations and HOA-related issues which may require maintenance service.
- Periodic inspection of properties.
- Working with the Board or Declarant in planning and developing alteration and modernization projects.
- Hiring and supervising maintenance, repair and improvement personnel.
- Purchasing supplies and equipment.
- Billing each member, including all additional charges.
- Using our best efforts to collect assessments through billing, notices, follow up phone calls, and working with an attorney, if needed.
- Setting up bank accounts and reserve accounts.
- Paying all bills of the Association on a timely basis.
- Prepare newsletters, mailings, and notices and ballots for meetings for the membership.
- Accurately maintain all books and records in accordance with generally accepted accounting principles.
- Provide reports of financials, violations, and HOA information to the Board as needed.
- Posting monthly operating reports, such as detailed vendor transaction lists, trial balance, community checkbook, income statements, balance sheet, cash receipts, cash disbursements, delinquency report, month-to-date and year-to-date expense statements with budget analysis.
- Liberty Management will review insurance policies to ensure proper and current coverage.
- Meetings with the Board quarterly and provide reports.
- Ensure compliance with existing covenants, as well as County laws regarding amenities and proper signage.
- Disbursement of keys and codes and notifications as needed for amenities areas.
Often it is necessary to provide custom services for a community and its special requirements.
Liberty is able to provide customized services to meet your community’s needs. Services listed vary depending on the community offerings provided.