We work to maintain member satisfaction and goodwill, while addressing disputes
We house and service the systems including the software required to maintain and retain all correspondence related to overseeing the affairs of the association
All homeowner information maintained in the records is kept for association use, all calls to and from association members are retained in the system database for the community records
We offer 9 to 5 office hours for service to homeowners and board members, as well as a 24-hour emergency telephone service in addiction to 24/7 website operation and maintenance of all records
We enforce the associations Covenants by conducting a regular drive-thru in the community
Keep and maintain records and correspondence regarding enforcement to resolve and address issues including home visits, emails and phone calls
Liberty Community Management will work with the declarant or the Board to enforce Covenants, Conditions, Restrictions and Incorporate By-Laws
Review and maintain records of all architectural modifications
We will train your Board members to serve the community, provide training material for volunteers
Assist association's legal counsel if action of law becomes necessary, including maintaining and providing all documentation
Handling member complaints and requests for both violations and HOA related issues which may require maintenance service
Periodic inspection of properties
Working with the Board or Declarant in planning and developing alteration and modernization projects
Hiring and supervising maintenance, repair and improvement personnel
Purchasing supplies and equipment
Billing each member, including all additional charges
Using our best efforts to collect assessments through billing, notices, follow up phone calls, and working with an attorney, if needed
Setting up bank accounts and reserve accounts
Paying all bills of the Association on a timely basis
Prepare newsletters, mailing, send notices and ballots for meetings for the membership
Accurately maintain all books and records in accordance with generally acceptable accounting principles
Provide reports of financials, violations and HOA information to the Board as needed
Posting monthly operating reports, such as detailed vendor transaction lists, trial balance, community checkbook, income statements, balance sheet, cash receipts, cash disbursements, delinquency report, month-to-date and year-to-date expense statements with budget analysis
Liberty Management will review insurance policies to ensure proper and current coverage
Meetings with the Board quarterly and provide reports
Ensure compliance with existing covenants, as well as County laws regarding amenities and proper signage
Disbursement of keys and codes and notifications as needed for amenities area
Often it is necessary to provide custom services for a community and its special requirements. Liberty is able to provide customized services to meet your community's needs.
Services listed vary depending on the community offerings provided